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Case Study - PackagingPrice

PackagingPrice Company Overview
Based in Barrington, Illinois, PackagingPrice.com is a web-based packaging materials supplier filling the void of on-line bulk purchasing of shipping and packaging related materials. Through consistent inventory, reduced prices, multiple shipping options, and a strong focus on customer service, PackagingPrice.com has become a unique and powerful on-line business. Founded in March of 2000, PackagingPrice.com has simplified the process of purchasing packaging materials for thousands of their customers and has maintained pricing that is 15 to 20 percent lower than catalog based competitors.

Synopsis
The founders of PackaginPrice.com approached Triton-Tek at the beginning stages of developing their strategy for bringing their business plan online. PackagingPrice.com needed to take advantage of the web's characteristics and environment to simplify and enhance the shopping experience for the company’s customer base. The business-to-business application required advanced functionality such as customer unique pricing and shipping options, live shipping quotes from multiple shipping vendors, ability to view and reorder previous shipments, and the ability to track shipments once ordered.

Extensibility was also a major factor in the requirements of the application. The PackagingPrice.com business plan called for the ability to electronically integrate with their back-office accounting system, high-end customer systems, and their suppliers in later phases. The application needed to be built in such a way that the introduction of these integrations could be done quickly and without major changes to the existing architecture.

Solution
After careful evaluation of many different options, PackagingPrice.com identified Triton-Tek as the best team to meet the technical objectives of their business plan. Triton-Tek's ability to produce business technology tools that evolve in sync with a company's growth was a perfect match.

The first step required Triton-Tek to fully understand the PackagingPrice.com business and their market. Several intensive discovery meetings were held to ensure that Triton-Tek fully understood the short and long-term goals of PackagingPrice.com. This knowledge allowed the Triton-Tek team to find the right technology fit for the company’s unique needs.

Triton-Tek then designed and built one of the best online applications for the ordering of packaging materials on the internet. The easy to use interface and robust functionality has enabled PackagingPrice.com the ability to bring their business plan to life. The application seamlessly integrates with services that pull live shipping quotes from over 50 trucking carriers. Customers are also able to select UPS for shipping and track their UPS shipments without leaving the site. The application includes a comprehensive administration interface allowing PackagingPrice.com employees the ability to have complete control over frequently changing site content. Assigned employees can dynamically update everything from products, customers, shipping policies, and pricing to help the company stay on the edge of a very competitive market. Live reporting features also let PackagingPrice.com see exactly what is happening on their site at any given moment.

As PackagingPrice.com has grown and become more successful, the web application has grown and improved as well. Because of the flexibility of the architecture that Triton-Tek designed, PackagingPrice.com was able to implement enhancements and new features that their customers needed without having to go through the pains of major overhauls of the existing application and platform.

Results
Since the launch of the PackgingPrice.com site, many enhancements and integrations have been developed with minimal site re-architecture. This has allowed PackaginPrice to be in constant step and ahead of their competitors in service levels, offerings, and technology.

Significant benefits include:

  • Easily integrated with UPS Worldship system for quicker order processing.
  • UPS Tracking based on Order numbers for more efficient and accurate shipping.
  • Heavy site customization for Search Engine Optimization.
  • Enhanced shipping calculation modules to provide extremely accurate shipping quotes on orders sourced from various locations.

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