Bosch ProVantage Protection
Robert Bosch Tool Corporation is a leading worldwide producer of power tools.
A customer registration portal and customer service application was needed for their ProVantage Protection Plan. This system would include the registering of products, submission of requests for service, and status of an ongoing service request.
- Developed Bosch’s first web service driven n-tier application
- Flexible engine for future expansion and extensibility
- ASP.NET 1.0 with Microsoft SQL Server 2000
- SQL Server 2005 using ASP.NET 2.0
- Faster customer service handling and lower customer service costs
- High reliability - the site possesses a 99.9% uptime rate, ensuring full availability to all customers
- Marked improvement in customer satisfaction
- Significant savings in manual process workflows
- Increases in large customers purchases